Customer Service Executive Vacancy at Photography company (Ikeja Lagos)

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VACANCY

A Photography company based in Ikeja is in need of a Customer Service Executive to interact with customers, provide and process information in response to inquiries, concerns and requests about products and services:

MAIN JOB TASKS AND RESPONSIBILITIES
Deal directly with customers either by telephone, electronically or face to face (give presentations)
Respond promptly to customer inquiries
Follow up on customer interactions
Keep records of customer interactions and transactions
Maintain a weekly report of activities
Relationship management – retainers, projects, etc

EDUCATION AND EXPERIENCE
HND in Marketing or equivalent
Knowledge of customer service principles and practices
Sound knowledge of computer

GOOD COMMUNICATION: oral and written
NOT MORE THAN 30yrs

DEADLINE: By 5.00pm on Monday 9 August 2010
CVs should be sent to: info@hopeof9ja.com