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Wednesday, March 23, 2011

MTN Nigeria Jobs: Vacancy for Revenue Assurance Analyst Customer Lifecycle Management (CLM) April, 2011

MTN Nigeria is a top Telecom Service Provider in Nigeria, and part of MTN Group with operations in numerous African countries. We are recruiting to fill MTN Job Vacancies in the following positions:

Job Title: Revenue Assurance Analyst Customer Lifecycle Management (CLM)

Department: Finance
Location: Lagos
Employment Status: Permanent
Reporting To: Senior Data Analyst

Job Conditions:

  • Normal MTNN working conditions.
  • May be required to work extra hours

Job Description:

  • Review and evaluate the Campaign Concept Document (CCD)
  • Identify data integrity issues on data used in campaigns
  • Implement best practice revenue leakage identification strategies
  • Conduct best practice in Customer Lifecycle Management Billing Assurance
  • Ensure all Campaign revenue disputes are resolved
  • Develop controls on RA Application required for CLM Assurance
  • Conduct periodic reconciliation of campaign datasets between network switch and bill systems in line with MTNN specifications
  • Ensure proper data management and server housekeeping
  • Participate in weekly cross functional CLM meeting
  • Perform follow up of previous campaigns to ensure reversion to required state
  • Perform ROI review as and when necessary (or required)
  • Provide relevant feedback on user requirements, and change control to the telecom analytics team.
  • Monitor NWG and IS compliance to all deadlines and reporting requirements
  • Advise Telecom analytics manager on past/current/future automation projects
  • Guide and advise external auditors on data and systems complexities
  • Ensure data requests for external audit are met

Required Skills:

  • 4 years work experience which includes:
  • 3 years experience in data analysis
  • Object oriented development experience, java and/or Python
  • Experience with technical activities with heavy reliance on data analysis skills, such as data conversions, systems integration, or data warehousing
  • Experience with programming and scripting in a UNIX environment, including database experience
  • Fundamental SQL programming skill
  • Experience in implementing/operating operational and business support software (OSS / BSS)
  • Data storage and management techniques
  • Revenue assurance experience, including data reconciliation, usage analysis, Inter-carrier analysis, etc

Qualification:

  • First degree in computer science, statistics, accounting and/or a related numerate field.
  • Certification in any OSS/BSS e.g. SQL, Python, Unix, Oracle,ACL. Certified Information Systems Auditor (CISA) and/or Associate Chartered Accountant (ACA) will be an added advantage.

Application Deadline
4th April, 2011

How To Apply
Interested and qualified candidates should apply via the link below:
Click here to apply online

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