TELLER – APAPA 2 BRANCH Standard
Chartered Bank- Nigeria – SCB (Nigeria)
Job Description
- Processing of daily services relating to
FX and NGN inter branch transfers in respect of cash transit.
- Ensure that cheques both in-house and other bank cheques are processed with accurate value date.
- Issuance of foreign drafts to customers based on customers’ instructions
- Posting account to account transfers.
- Processing of telegraphic Transfers based on customer’s instructions and processing of same to HUB.
- Ensure that cheques both in-house and other bank cheques are processed with accurate value date.
- Issuance of foreign drafts to customers based on customers’ instructions
- Posting account to account transfers.
- Processing of telegraphic Transfers based on customer’s instructions and processing of same to HUB.
Key Roles & Responsibilities
- Ensure adequate physical control/safeguard
of blank NGN and FX booklets in till box.
- Processing of customers’ deposit e.g. fixed, call, etc.
- ATM cash loading ,statistics and reconciliations
- Other functions as may be assigned from time to time
- Processing of all daily counter transactions for deposits/withdrawals to savings current and fixed deposit account
- Handling associated customer interaction/inquiries/complaints to a specific standard of quality. This may include servicing of priority banking customers at separate counters and may also involve a higher level of specified service standard.
- Branch management-reporting of any irregular transactions and correction of all processing errors
- Prevention/reduction of fraudulent transactions and enhancement of bank policy in processing
- Maintaining customer loyalty
- Processing of customers’ deposit e.g. fixed, call, etc.
- ATM cash loading ,statistics and reconciliations
- Other functions as may be assigned from time to time
- Processing of all daily counter transactions for deposits/withdrawals to savings current and fixed deposit account
- Handling associated customer interaction/inquiries/complaints to a specific standard of quality. This may include servicing of priority banking customers at separate counters and may also involve a higher level of specified service standard.
- Branch management-reporting of any irregular transactions and correction of all processing errors
- Prevention/reduction of fraudulent transactions and enhancement of bank policy in processing
- Maintaining customer loyalty
Qualifications & Skills
- B.Sc University degree (2:2 Minimum)
- Strong interpersonal and communication skills
- Good knowledge of transaction processes
- Demonstrate a highly customer oriented focus
- Knowledge of bank policies and products
- Strong interpersonal and communication skills
- Good knowledge of transaction processes
- Demonstrate a highly customer oriented focus
- Knowledge of bank policies and products
In compliance with the National Youth
Service Corps (NYSC) Act of 2004, all applicants should ensure that they
have completed mandatory NYSC programme. A discharge certificate will be
required as evidence of completion of the programme. Where an exemption has
been granted, a certificate of exemption will also be required.
Diversity & Inclusion
Standard Chartered is committed to diversity
and inclusion. We believe that a work environment which embraces diversity will
enable us to get the best out of the broadest spectrum of people to sustain
strong business performance and competitive advantage. By building an inclusive
culture, each employee can develop a sense of belonging, and have the
opportunity to maximise their personal potential.
Company Description
Company Description
Standard Chartered PLC is a leading
international bank, listed on the London, Hong Kong and Mumbai stock exchanges.
It has operated for over 150 years in some of the world’s most dynamic markets
and earns more than 90 per cent of its income and profits in Asia, Africa and
the Middle East. This geographic focus and commitment to developing deep
relationships with clients and customers has driven the Bank’s growth in recent
years.
With 1,700 offices in 70 markets, Standard
Chartered offers exciting and challenging
international career opportunities for around 85,000 staff. It is
committed to building a sustainable business over the long term and is trusted
worldwide for upholding high standards of corporate governance, social
responsibility, environmental protection and employee diversity. The Bank’s heritage
and values are expressed in its brand promise, Here for good.
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