Latest NaijaHotJobs 2017 in Your Mail Daily-Free!

Enter your email address in the box then click 'Subscribe' below

Delivered by FeedBurner

Showing posts with label Customer Care Jobs in Nigeria. Show all posts
Showing posts with label Customer Care Jobs in Nigeria. Show all posts

Friday, September 2, 2011

Jobs (5 Titles), Stanbic IBTC Bank Recruitment (SEPTEMBER 2011)

Jobs (5 Titles), Stanbic IBTC Bank Recruitment (SEPTEMBER 2011)

Stanbic IBTC Bank careers Opportunity, Current Job Vacancies September 2011

By your registration and use of this careers website, you certify that you have read and understood the relevant conditions of use and disclaimers applicable to this site, and that you consider yourself bound thereby. You further acknowledge that the uses of this site, together with all its features, are entirely at your own risk.

Save for any liability that Standard Bank Group Ltd and its subsidiaries (“the Standard Bank Group”) cannot restrict or exclude by law, Standard Bank Corporate Banking Division shall not be held liable to you, or any other third party, for the direct, indirect, special, consequential or incidental damages, exemplary or loss of profit, or any other damages of any kind whatsoever, based on any use, or result of any use of this website.

The Standard Bank Group, its member firms and its respective related entities, respect the privacy of candidates accessing the website. This privacy notice sets forth how Standard Bank Group Ltd and its subsidiaries will use the information obtained when you apply for a position though this career site.

Submission of any personal information (i.e. as contained on your curriculum vitae or otherwise) shall be used for any one or more of the following purposes:

Assistance with a selection and recruitment process. Aspects of this process include managing administrative issues, submission of information, selection programmes and appointment programmes.

Your submission of information and the abovementioned administrative actions further authorises the Standard Bank Group to use the said information to establish communication with yourself, as well as to share such information with all relevant personnel involved with the recruitment, selection and appointment programmes.

By your acceptance hereof, you consent to the above use of your information.

1.) Customer Consultant - Enugu

Deadline: September 19, 2011
Click to apply online

2.) Customer Consultant - Benin

Deadline: September 19, 2011
Click to apply online

3.) Manager, Service Centre (Branch Manager) - Unuahia

Deadline: September 22, 2011
Click to apply online

4.) Business Banker - Benin

Deadline: September 23, 2011
Click to apply online

5.) Client Care Officer

Deadline: September 29, 2011
Click to apply online

The Standard Bank Group shall be the sole owner of the information collected on this site. Furthermore, the Standard Bank Group shall not sell, share or rent this information to others in any way other than as disclosed in these conditions of use.

To the extent appropriate in accordance with applicable law, we may seek additional data and/or verify your information by contacting your references and other reputable third parties. By clicking the “submit:” button on any of the job application pages and submitting your information, you agree that we may contact third parties to verify your information or to collect additional data to assist the Standard Bank Group in the evaluation of your job application.

By your submission of any information via this website, you give the Standard Bank Group and its authorised agents your unconditional consent to retain and store your information in any data base, so elected by the Standard Bank Group from time to time and in any jurisdiction, for a period of 5 years, whereafter, your information will be automatically deleted off of the data base.

Read more ...

Tuesday, June 14, 2011

3-Jobs, PWC Nigeria- PricewaterhouseCoopers Recruitments June 2011

3-Jobs, PWC Nigeria- PricewaterhouseCoopers Recruitments June 2011

PricewaterhouseCoopers (PWC) Nigeria - Our Client is an emerging conglomerate with strong presence in the oil and gas sector and a strategic focus on growing a diversified business portfolio spanning all critical sectors (manufacturing, agriculture, mining and distributive trade etc).

The Group is transitioning from largely entrepreneurial to a more institutional governance mode, to enable effectiveness in managing an expanding business portfolio and the challenge of implementing an ambitious growth strategy. These developments have combined to create exciting career opportunities at executive leadership, operational management and professional level positions.

1.) Accountant

Ref Code: P019

The Role

The focus of this role is to promote sound financial management and accounting practices and ensure accurate analysis, documentation and reporting of financial transactions to enable effective decision-making and management of the divisional operations.

Key Accountabilities

Maintains the general ledger and the transaction management processes of the company

Analyses business and financial performance

Prepares periodic internal management reports and variance analysis

Prepares the annual statutory financial reports

Collates and analyses inputs into the preparation of annual budgets

Monitors and reports on budget performance

Reviews and reconciles operational expenditure against budget

Reviews and determines the costs of the business processes and services

Undertakes profitability analysis to gauge cost effectiveness of business operations

Reconciles revenue accounts

Analyses and determines the product cost structures and margin contribution to profit

Liaises with internal and external auditors

Assists in the preparation of comprehensive, proactive and timely cash flow statements and bank reconciliation statements

Prepares and maintains the fixed asset register

Skills and Competencies

Good at analyzing and resolving complex financial problems, the person must be competent in the use of computers to enhance work performance, self-motivated, diligent, and enthusiastic with strong business orientation. The person must be very good at capturing and reporting data able to pay attention to details.

Education and Experience

First degree with a professional certificate – ACA, ACCA

Minimum of 6 years relevant experience

A post graduate degree will be an added advantage

2.) Internal Auditor

Ref Code: P020

The Role

The role makes a significant contribution to the continuous improvement of the Group’s business control policies and processes by monitoring, evaluating and promoting compliance behaviour.

Key Accountabilities

Assists in planning and participates in carrying out routine audit of the Group’s business operations

Conduct special investigations

Analyzes issues and raises audit queries

Prepares audit reports

Monitors and reports on the implementation of audit recommendations

Conducts routine and periodic checks on business unit activities

Participates in the development and implementation of internal audit plans and programmes

Participates in the review and upgrade of the Group’s business control policies and procedures

Assesses compliance with laws, regulations and code of business practices

Skills and Competencies

The person must demonstrate good knowledge of business drivers and risk/control factors in a multi-business environment, strong analytical skills, ability to communicate effectively and competence in the use of computers to deliver work efficiently.

Education and Experience

First degree in accounting, finance and economics or related discipline

Professional certificate (i.e ACA, ACCA) is an advantage

Minimum of 5 years post qualification experience in a multi-national manufacturer

3.) Customer Care Executive

Ref Code: P021

The Role

This position ensures that customers receive high quality services and issues are resolved in a timely and satisfactory in line with Group’s customer care strategies

Key Accountabilities

Implements Customer service policies, procedures and standards for all business unites of the Group

Keeps up to date with changes and improvements with the Group’s products and services, and informs customers accordingly

Monitors operations in all business units to ensure that customers receive excellent service

Log customers’ complaints, and acts to ensure prompt resolution

Escalates major customer complaints such as security, theft, accident issues to the Head of department

Works with the Human Resource department to organise programmes to train staff on high level customer service delivery

Maintains effective relationships with existing and potential customers in the most effective, efficient and professional manner

Maintains relevant hard and electronic copies of customer files

Provides weekly report on all activities to the Head – Customer Care

Skills and Competencies

Good under time pressure and able to take and provide feedback in a pleasant and positive manner, the person for this job must have good interpersonal, problem solving and computer service skills and sound grasps of the Group’s business philosophy, products and services, skills

Education and Experience

First degree in Marketing, Business Administration or a Social Science discipline

Membership of professional bodies in customer care e.g. Customer Care Institute

3 years experience in the customer service function of a similar organisation.

Application Deadline

21st June 2011

Method of Application

If you meet the requirements above, please forward your application and a copy of your resume electronically to clientrecruit@ng.pwc.com quoting the relevant reference code for the position applied at the right-hand corner.

Read more ...

Join Us on FaceBook: Click 'Like' below to Join

Jobs in Nigeria
Billiga hotell paris Business
hotell London Top Blogs Business Blogs
Business blogs TopOfBlogs Business Blogs
Business blogs