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Wednesday, July 11, 2012
Wednesday, June 27, 2012
Jobs, Standard Chartered Bank, Vacancy Nigeria
Wednesday, February 15, 2012
Vacancy, Standard Chartered Bank Recruiting Fresh And Experienced Graduates
Standard Chartered Bank is recruiting fresh and experienced graduates as Customer Relationship Officers.
Job Title: Customer Relationship Officer
Job ID: 320646
Job Function: Consumer Banking
Location: Nigeria - SCB
Full/Part Time: Full time
Regular/Temporary: Permanent
Description
To assist the Wealth Team Leader in:
- Developing and executing marketing/sales programs and activities to achieve the value center’s sales targets.
- Providing personal financial planning services to customers as well as handle customer enquiries and complaints
- Reviewing credit applications for personal loans
- Submission of weekly and monthly sales figures and projections. Other report i.e SOPs & Weekly Activity reports.
- Cross-selling of products and referring business opportunities to other units.
Key Roles & Responsibilities
- Meeting Sales Targets
- Ensuring that the value center meets its monthly/yearly given sales targets
- Executing regular sales activities to generate business for the value center.
- Specifically targeting mass profitable clients with a view to growing the current account deposit base.
Customer Services
- Providing personal financial planning services to customers
- Dealing with customer enquiries and complaints
- Ensuring that service standard targets are being met for loan processing, customer response time as well as customer enquiries
- Ensuring that service recovery on errors, miscommunications, complaints, etc are dealt with in the most efficient and courteous manner.
Credit Controls
- Recommendation of credit approvals for loan applications
Projection of a Positive Image
- Ensuring that premises occupied are maintained to a high standard
Marketing/Sales Activities
- Selling wealth offerings for individuals to increase value center’s liabilities base.
- Executing below the line selling activities to increase value center business
- Building relationships with customers to extend more banking facilities
Processing and review of loans
- Ensuring that credit policy is complied with
- Reviewing loan applications for credit approval
Submission of sales figures and projections
- Ensuring that proper sales figures are being submitted
- Submission of sales activities that are being conducted
Customer Service
- Assisting customers with their personal financial needs
- Attending to customers enquiries and complaints
KYC / money laundering
- Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the key principles in relation to: “identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers”.
Qualifications & Skills
- BSc (Hons)
- Judgment is required continually on:
- Customer service
- Discretionary lending
- Frauds/losses
- Staff development
- Credit reviews and recommendations
- Ability to plan daily/periodic operations
- Strong customer service orientation
- Strong interpersonal and communication skills
- Salesmanship, energy and drive
- Sound knowledge of administrative procedures
- Relevant academic and work experience
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Application Deadline
28th February, 2012
How To Apply
Interested and qualified candidates should follow these steps to apply:
- Click here to access the SCB portal page
- Select Nigeria-SCB from the Location dropdown
- Click Search button
- Scroll down at the bottom of the page and click Customer Relationship Officer
Thursday, August 4, 2011
Standard Chartered Bank Job Vacancies August 2011
Standard Chartered Job Vacancies August 2011
The Standard Bank
- Founded in the Cape Province of South Africa in 1862 by John Paterson. Commenced business in Port Elizabeth, in January 1863.
- Was prominent in financing the development of the diamond fields of Kimberley from 1867 and later extended its network further north to the new town of Johannesburg when gold was discovered there in 1885.
- Expanded in Southern, Central and Eastern Africa and, by 1953, had 600 offices.
- In 1965, it merged with the Bank of West Africa, expanding its operations into Cameroon, Gambia, Ghana, Nigeria and Sierra Leone.
From the early 1990s, Standard Chartered has focused on developing its strong franchises in Asia, Africa and the Middle East. It has concentrated on consumer, corporate and institutional banking and on the provision of treasury services - areas in which the Group had particular strength and expertise.
Since 2000 the Bank has achieved several milestones with a number of strategic alliances and acquisitions, which have extended the customer and geographic reach and broadened the product range that Standard Chartered offers.
The Standard Bank Jobs
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Tuesday, May 3, 2011
Graduate Programme (International) 2011 Nigeria, Standard Chartered Bank
Graduate Programme (International) 2011 Nigeria, Standard Chartered Bank
Standard Chartered Bank Nigeria is recruiting Fresh graduates for International Graduate Programme 2011 in Corporate Real Estate Services (CRES).CRES is responsible for developing, maintaining and protecting the Bank's infrastructure and environment. There is lots to take of, from health and safety to policy and planning, to security and sustainability.
Why choose CRES?
- Gain real exposure to global real estate and asset management
- Get involved in disaster recovery and security planning
- Drive a reduction in the environmental impact of our properties
Entry requirements
You’ll need a Bachelor’s or Master’s degree to be accepted. Due to the nature of the work involved a degree in a related area is preferred, e.g. Engineering, Real Estate, Building Management or Environmental Studies.
About the programme
This programme will provide you with the foundation for a truly international career, by covering:
- Corporate Real Estate Strategy
- Risk - Business Continuity, Security, Health and Safety
- Space and Asset Management
You'll gain experience in country and group roles across a number of core teams within this critical function.
For CRES graduates, the on-the-job development consists of four standard rotations:
Rotation 1 – Country CRES (10 months)
Once on board you’ll be assigned a rotation within country compliance, and this will include developing knowledge and skills across a number of areas. During this time you’ll learn how to:
- Prepare a clear brief from a business unit, regarding a real estate requirement, via a consulting approach
- Translate the real estate brief into a premises requirement specification
- Develop a business case for the real estate requirement
- Engage the necessary stakeholders required to gain approval of specified premises
- Take the business case through the Bank’s internal approval process
- Conduct a premises search, using internal and external resources to identify a site which meets user requirements
- Successfully negotiate favourable lease terms for the Bank
- Prepare, in conjunction with the landlord, the required lease documentation necessary to ensure financial, environmental, health and safety and operational risks are mitigated to the extent possible
- Renew an existing lease at most favourable terms
- Conduct market reviews to benchmark industry trends and current market rates for various types of real estate, including office, retail and potentially warehouse
- Effectively work with external service providers to maximise value throughout the leasing transactions process
Rotation 2 – Consumer Banking Branch (2 months)
This will include gaining an understanding of:
- How we drive value and deliver exceptional customer service
- The ability to explain the purpose and structure of our core products for Consumer Banking or Wholesale Banking
- The role that their specific function plays in supporting the customer experience.
- The end-to-end process from customer through to operations and accounting.
- How the work of CRES impacts the front line
- How Personal Financial Consultants (PFC) and Customer Relationship Managers (CRM) in branch operate
- The development of outline structures
Rotation 3 – CRES Risk (4 months)
This will include gaining an understanding of:
- The role of Business Continuity Management (BCM) and the risk management process
- BCM best practice and key regulatory requirements
- The Bank’s approach to the application of BCM measures and procedures to mitigate risks
- Participating in a gap analysis review of country Business Continuity preparedness, and formation of a country action plan
- The preparation and analysis of the Management Information reporting for Business Continuity
Rotation 4 – CRES Real Estate (7 months)
This will include building knowledge and skills around:
- The regulatory environment, risks and challenges faced by an internationally active bank
- How the Group’s key risk Compliance policies and processes are applied into country
- How Compliance provides advice and assurance to the business and supports its progression
- The regulatory risks in the specific business
- The structure of the Group and a greater exposure to its governance processes and controls
Business skills training
You will be required to attend the CRES Academic programmes. These will start in your first year immediately after the International Induction Programme. These academic programmes will develop your skills and knowledge and ensure you get to benefit from direct contact with our senior managers.
Method of Application
Interested and qualified candidates should apply via the links below:
Click for more information
Click here to apply online
Monday, March 21, 2011
Standard Chartered Bank Graduate Trainees Recruitments 2011
Standard Chartered’s aim is to be the world’s best International bank with an extensive global network to service clients on their cross-border and domestic banking needs. To support this ambition, we want to hire high caliber graduates who can think and operate on an international not just a local basis. It’s important to us that our people can think internationally to provide a range of alternative solutions, and be capable of working with customers and colleagues across different time zones, different cultures and with different needs. Standard Chartered Bank Recruits Graduate Trainees
Job ID: 274463
Job Description
The purpose of the role is to strengthen the international talent pipeline within a specified business stream. The recruitment of International Graduates is an identified strategic hiring initiative aligned to the Strategic People Agenda.
The role comprises of a number of set developmental rotations, academic learning and development initiatives over a period of 18m – 3 year period (depending on the business joined). It is mandatory for any hires to follow all aspects of the programme as defined.
Key Roles & Responsibilities
Specific responsibilities of an International Graduate vary depending on the business stream hired. However, a common thread is that all roles and responsibilities are clearly defined in the form of `Implementation Notes which communicate objectives and learning outcomes for each rotation in each function. These are available on Share-point.
Job Qualifications & Skills
Minimum of a bachelors level degree for all hiring functions, with the exception of Consumer Banking (Masters) as a minimum entry requirement
In addition, Wholesale Bank requires a minimum of two languages (at a `business standard).
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Select Nigeria and Apply Online



